VOICE AND SPEECH APPLICATIONS
Efficient communication with customers, vendors and partners is often built on sophisticated interactive voice response (IVR) technology. Achievo has developed flexible, scalable IVR applications for our customers based on modular designs that automate a wide variety of processes while simplifying deployment of future applications.
We found that by working with Achievo we were able to quickly boost our production capabilities, significantly reducing our time-to-market with new products, updates and upgrades. The Achievo team is well trained and experienced, has strong team leadership, and effective quality assurance. Most importantly, we have realized a substantial savings in costs.
Richard E. Morrey, CTO
We accelerate your time to market with high quality IVR applications by leveraging our efficient global business model and proprietary Achievo Development Process (ADP). Achievo delivers personal, professional service from our worldwide regional offices and ISO27001-, ISO9001- and CMMI level 5-certified development centers in China.
Our expertise includes:
- Speech recognition application development based on Nuance technology
- Fault-tolerant design for high call volume deployments
- Back-end integration and support
- SaaS/ASP hosted solutions
