Offshore Development Center (ODC) 2.0: Working Together
In surveys and studies done by a number of major U.S.-based analyst groups on common perceived concerns about offshore outsourcing, typical concerns fall under five areas.
- Cost savings not achieved
- Communication challenges
- Organizational resistance
- Inflexible vendor services
- Trust
Achievo's next generation Offshore Development Center (ODC 2.0) delivery model addresses each of these concerns to ensure a successful partnership as defined across key metrics including:
- Profitability
- On-time delivery
- Domain knowledge and expertise
- Quality
- Ease of communication
- Documentation
- IP protection and security
- Efficient resource utilization
- Project management
Contrasts between ODC 1.0 and Achievo ODC 2.0
ODC 1.0 – typical of most offshore vendors in India, China, Latin America and Eastern Europe
- Essentially staff augmentation offshore with account management onshore
- Client directs tasks to individual team members
- Performance reviews on individual team members
Negative results:
- Requires excessive in-house project management
- Projects fail despite delivering in individual tasks
- Inefficient utilization of offshore resources
- Communication challenges
Achievo China ODC 2.0 cost-effectively addresses ODC 1.0 deficiencies while remaining very cost competitive.
Achievo ODC 2.0 is based on 5 key principals:
- The Achievo ODC 2.0 team acts as an offshore extension of your in-house development and QA/Testing team
- Local front-end, offshore China back-end: typical ratios are up to 20% onshore, and from 80% to 95% offshore with best-shore division of roles and tasks. Onshore may include onsite client engagement managers. This greatly facilitates an Agile development approach typical in fast-paced software companies today, while minimizing communication challenges.
- Resource Flexibility – Core Team + Shadow Team: This approach allows our customers to retain and grow domain knowledge within our stable offshore team with a variable cost based on resource demand changes within a team size range.
- Project-level accountability: Each assignment will be initiated with a Statement of Work document defining clear goals and deliverables from our offshore teams.
- Full Achievo-wide organizational support of the ODC 2.0 team leverages our experienced experts and North America-based offshore Project Management Office (PMO).
To discuss how ODC 2.0 services can potentially meet your needs contact us at ODC2.0@achievo.com
